Entrance/Outing:

  • Check-in time – from 15:00 h;
  • Check-out time – until 12:00 h;
  • Proceed to hotel reception for check-in;
  • A valid identity card is compulsory for check-in;
  • Villa keys/room key cards need to be returned at the time of check-out.

It is possible to shift/cancel reservation at least 5 days before the scheduled arrival date. The first cancellation/shifting is free of charge. The second one is charged 25 EUR.

Extra Beds:

  • Inform us about extra beds at least 1 day before the arrival day;
  • Cots/cotbeds are available ( 10 EUR);
  • Hotel extra bed with breakfast and unlimited spa access included- 49.00EUR VII-IV/ 69.00 EUR V-VII);
  • Villa extra bed – 25.00 EUR/ bedsheets only – 15.00 EUR.

Villa Hot Tubs/ Saunas:

  • Inform us about hot tub/sauna praparation time before the arrival day;
  • In case of last-minute reservation, we will contact you about the service praparation time;
  • Mobile hot tub is available for your comfort (80.00 EUR).

Extra services for villa guests:

  • Barbeque set is available (grill, sticks/grill grates, fire liquid, wood) – 17.00EUR;
  • Transport services provided: pick-up/ drop-off/taxi.

Water and sauna area:

  • Water and sauna area opening hours:
    • I–IV 10:00–21:00
    • V 10:00–22:00
    • VI 8:00–22:00*
    • VII 8:00–21:00*

*VI–VII it is necessary to reserve spa visit time for villa guests.

  • Saunas opening hours:
    • Kelo sauna:
      • VI 8:00–22:00
      • VII 8:00–21:00
    • Sauna/infrared sauna:
      • I–IV 11:00–21:00
      • V 11:00–22:00
      • VI 10:00–22:00
      • VII 10:00–21:00
    • Steam sauna:
      •  I–IV 10:00–21:00
      • V 10:00–22:00
      • VI 8:00–22:00
      • VII 8:00–21:00
  • Children under the age of 14 are welcome to sauna and water area until 19.00h;
  • Towels are provided to all visitors.

SPA services:

  • We highly recommend booking SPA treatments in advance;
  • Arrive at least 10-15 minutes before the scheduled time of the procedure;
  • Delays may shorten the duration of the procedure and reduce its effectiveness. Procedures may not be performed if there is a delay of 15 minutes or more without prior warnings.
  • The treatment can not be cancelled and is fully charged in case its scheduled time is less than 4 hours.

Catering services:

  • Breakfast is provided every morning 8:30–11:00h;
  • Restaurant “SIMBOLY“ opening hours:
    • VII–IV  12:00–21:00
    • V–VI   12:00–23:00*

*V–VI advance reservation is recommended.

*opening hours may change, please contact reception for more information.

Parking lots:

  • Free parking lots and underground parking available for hotel guests;
  • Free parking available next to all villas.

Pets:

  • Pats are allowed only in villas / Pet fee- 12.00 EUR

Leisure:

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