Entrance/Outing:
- Check-in time – from 15:00 h;
- Check-out time – until 12:00 h;
- Proceed to hotel reception for check-in;
- A valid identity card is compulsory for check-in;
- Villa keys/room key cards need to be returned at the time of check-out.
It is possible to shift/cancel reservation at least 5 days before the scheduled arrival date. The first cancellation/shifting is free of charge. The second one is charged 25 EUR.
Extra Beds:
- Inform us about extra beds at least 1 day before the arrival day;
- Cots/cotbeds are available ( 10 EUR);
- Hotel extra bed with breakfast and unlimited spa access included- 49.00EUR VII-IV/ 69.00 EUR V-VII);
- Villa extra bed – 25.00 EUR/ bedsheets only – 15.00 EUR.
Villa Hot Tubs/ Saunas:
- Inform us about hot tub/sauna praparation time before the arrival day;
- In case of last-minute reservation, we will contact you about the service praparation time;
- Mobile hot tub is available for your comfort (80.00 EUR).
Extra services for villa guests:
- Barbeque set is available (grill, sticks/grill grates, fire liquid, wood) – 17.00EUR;
- Transport services provided: pick-up/ drop-off/taxi.
- Water and sauna area opening hours:
- I–IV 10:00–21:00
- V 10:00–22:00
- VI 8:00–22:00*
- VII 8:00–21:00*
*VI–VII it is necessary to reserve spa visit time for villa guests.
- Saunas opening hours:
- Kelo sauna:
- VI 8:00–22:00
- VII 8:00–21:00
- Sauna/infrared sauna:
- I–IV 11:00–21:00
- V 11:00–22:00
- VI 10:00–22:00
- VII 10:00–21:00
- Steam sauna:
- I–IV 10:00–21:00
- V 10:00–22:00
- VI 8:00–22:00
- VII 8:00–21:00
- Kelo sauna:
- Children under the age of 14 are welcome to sauna and water area until 19.00h;
- Towels are provided to all visitors.
- We highly recommend booking SPA treatments in advance;
- Arrive at least 10-15 minutes before the scheduled time of the procedure;
- Delays may shorten the duration of the procedure and reduce its effectiveness. Procedures may not be performed if there is a delay of 15 minutes or more without prior warnings.
- The treatment can not be cancelled and is fully charged in case its scheduled time is less than 4 hours.
Catering services:
- Breakfast is provided every morning 8:30–11:00h;
- Restaurant “SIMBOLY“ opening hours:
- VII–IV 12:00–21:00
- V–VI 12:00–23:00*
*V–VI advance reservation is recommended.
- Gastrobar “SAMANA“ opening hours:
- V 15:00–22:00*
- VI 12:00–22:00*
- VII 12:00–20:00*
*opening hours may change, please contact reception for more information.
Parking lots:
- Free parking lots and underground parking available for hotel guests;
- Free parking available next to all villas.
Pets:
- Pets are allowed only in villas / Pet fee- 12.00 EUR
Leisure:
- Outdoor activities
- Horse riding
- Children‘s activities
- Harmony Park events